Postbank closes the main branch in Neubrandenburg: What kind of customers now?

Postbank closes the main branch in Neubrandenburg: What kind of customers now?

In Neubrandenburg, the signs are on change: Postbank will close its branch in the marketplace center in 2026. An exact date for closure has not yet been determined. With the closure, Postbank withdraws completely from the location, including all self -service devices. Unfortunately, no plans for replacement locations in the city are currently known, such as [nordkurier.de] (https://www.nordkurier.de/regional/neubrandenburg/in-neubrandenburg-ge-post-post-had- Hauptfillial-schliesst-2026-3754824) reports. This could be a challenge for many customers.

The Deutsche Post has already made sure to set up a partner branch nearby to continue to offer postal and package services. While the current post office remains in the "Sound Kulturshop", Postbank customers are extensively informed in advance. Notices and handouts fly through the market, and additional personal writing go directly to the affected customers.

growing wave at Postbank

Neubrandenburg is not the only pavement that Postbank takes a closer look. Nationwide, the bank plans to close a total of 550 branches by 2027. 97 branches are already on the launch list, while another 123 are supposed to follow. Several branches are affected in larger cities such as Berlin, Düsseldorf and Hamburg, but rural communities are also not unborn. An example: In Grevenbroich and Solingen, customers now have to travel at least 10 kilometers to the next branch, as in a report on FOCUS.de is confirmed.

The closures pull a shadow over around 1000 jobs, which is a noticeable loss for the regional economy. Critical voices from the consumer advice centers are also increasing, which describe the mass expansion of the branches as "bare mockery" for customers. In particular for rural areas, post banks are often the only bank that covers the needs of people on site.

alternatives and views

Postbank is already planning to combine the dismantling with a new concept. After retreating from many branches, around 200 of the remaining 320 locations should continue to offer postal and parcel services. For customers who are still dependent on cash, cash supply in Neubrandenburg remains guaranteed by various alternative ways. Customers can also withdraw money for retailers via the cashback bargain service and use the cash code system that allows them to withdraw up to 1000 euros at over 12,500 locations.

The financial changes and the restructuring within Postbank did not run without any problems. Last year there were extensive IT breakdowns during the migration to the systems of Deutsche Bank, which made many customers access to their accounts. These difficulties have been criticized by the Bafin, which has now ordered a special representative for monitoring the problem solutions, as reported on Tageschau.de In view of these upheavals, Postbank customers could consider rethinking their banking conditions and possibly consider another bank, especially if the next ATM or the branch is now only a memory.