Escândalo para chips de pagamento: os festivais coletam taxas adicionais inadmissíveis!
Escândalo para chips de pagamento: os festivais coletam taxas adicionais inadmissíveis!
Bremerhaven, Deutschland - Na Alemanha, é novamente chamado de "Hora do Festival", e eventos como Rock Am Ring, Nature One e Wacken Open Air são muito populares. However, the popular coin of pleasure, the payment chip, also brings with it some unpleasant surprises, as the consumer center now shows. Visitors have to set themselves up on numerous additional costs that can be significantly significant when it comes to festival pleasure. Cidade de Bremerhaven Relatórios de que o centro de consumo identificou práticas comerciais problemáticas em vários festivais.
The costs for activating or first charging of these chips amount to between 29 cents and 2 euros. This is not only annoying, it could also be illegal in many cases. De acordo com a Associação Federal de Centros de Consumidores (VZBV), esses custos adicionais são inadmissíveis se os chips representarem a única opção de pagamento no local e só puderem ser cobrados usando um CE ou cartão de crédito. Além disso, o reembolso do crédito residual após o festival é outro aborrecimento: alguns organizadores arrecadam taxas ou não pagam quantias abaixo de 1 a 2,50 euros. Here the consumer advice center emphasizes that visitors are legally entitled to a complete reimbursement without deductions.
Legal steps against the organizer
To put an end to these practices, the consumer center has initiated legal steps. Dos dez organizadores do festival, oito já assinaram uma declaração de cessar e desistir. Atualmente, um processo contra o Festival Heroes Festival GmbH está sendo negociado no Tribunal Regional de Bamberg Superior, que lida com as taxas inadmissíveis de 1,50 euros pela cobrança de chips e 50 centavos por reembolsos. O Tribunal Regional de Berlim também decidiu que custos adicionais são inadmissíveis no festival Lollapalooza, no entanto, esse julgamento ainda não é final. Furthermore, the Bochum district court declared the activation fees and minimum payment amounts at the Juicy Beats Festival.
The ticket prices themselves also cause confusion, since many organizers only make service fees visible when they finish. This attracts the anger of consumers, who feel disadvantaged in the price comparison. Consumers are used to that a transparent price model also belongs to a relaxed festival visit.
Where do affected festival goers turn?
Visitors affected are encouraged to complain and to assert their claims. The reimbursement periods are often shorter than the statutory limitation period of three years, which exerts additional pressure on consumers. Anyone who is asked to pay for unauthorized additional costs should not hesitate to contact the consumer center. Ultimately, all festival goers should be well informed before the big event in order to avoid unpleasant surprises on the wallet.The festival time should bring joy, not inconvenience. Let us not spoil the fun of unfair additional fees, and we rely on the fact that the rules are asserted for all organizers. So let's be excited to see how the legal disputes will develop. A successful festival feeling for everyone!
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| Ort | Bremerhaven, Deutschland |
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