Artificial intelligence in Bremen: Does it really serve people?

Artificial intelligence in Bremen: Does it really serve people?

in the modern world, which is characterized by digital innovations, it seems as if we are literally pursued by reporting on artificial intelligence (AI). At least that's how it describes an author of the Weser courier who looks at the current development with increasing skepticism. Especially in the area of ​​communication, he experiences how empathy works between people, but not between machines. This raises questions: How far can AI go to understand and react to human emotions?

A vivid example comes from the everyday life of a citizen of Bremen who had to wait nine months for the delivery of his yellow bin. In the meantime, the author received an email from the AI ​​of his car workshop, which informed him about a necessary oil change. But in a further attempt to agree an appointment with a ki, called "Alex", only experienced misunderstandings. Ultimately, only the recall of a real person could contribute to a solution. This anecdote illustrates a central problem: the lack of interpersonal connection and understanding in AI interactions.

The challenge of artificial empathy

But what is artificial empathy (KE)? A technology that gives machines the ability to recognize human emotions and react to them. It is also called "affective AI" and aims to revolutionize the interaction between man and machine. In application examples, such as empathic chatbots in customer service or virtual assistants in the healthcare system, the potential of KE is shown. But here it hooks: human empathy is based on real feelings, while Ke can only simulate emotions. That brings us to the question: is there really a real help to be expected?

A study by the "Nature Machine Intelligence" shows interesting approaches. Computer science professor Tim Althoff from the University of Washington dealt with the question of whether AI can help people to express empathy more effectively. A group of participants received support from a AI model that was trained to generate more empathetic answers. However, while the answers were rated as more empathetic, those seeking help did not consider it just as effective as soon as they learned that a AI was involved. These results indicate that human contact still remains irreplaceable and that Ki does not replace the interpersonal relationships, but should at best support them.

technological limits and social concerns

artificial empathy is a double -edged sword. On the one hand, emotional signals can be deciphered by complex algorithms, on the other hand, questions about trust and authenticity remain unanswered. Psychiatrist Andreas Meyer-Lindenberg emphasizes the possible supportive role of AI in peer support offers, but emphasizes the need for real human compounds. Because KE cannot achieve the deep real relationships, since it does not have intrinsic motivation and its adaptability is limited.

With a view to the future of garbage disposal in Bremen, which is to become more expensive in 2026, it also becomes clear that technological advances are moving in in many areas of life, but the interpersonal still remains of crucial importance. The development and use of KE should therefore be responsible in order to ensure the acceptance and trust of users.

Overall, it turns out that while AI and their empathetic approaches are promising, they cannot replace authentic human relationships. The discussion about the correct use of these technologies will continue to accompany us in the future.

The Weser-Kurier, Deutschlandfunk and Xpert.Digital provide valuable insights into the world of AI and human communication and encourage them to think about the possibilities and limits of these technologies.