Medical on -call service in Hanover: New system starts now!

Medical on -call service in Hanover: New system starts now!

Hannover, Deutschland - On June 15, 2025, a significant innovation in the medical on -call service comes into force in Hanover. The Lower Saxony Association (KVN) announces that the on -call duty on weekends and outside the regular opening times of the medical practices in its previous form. Instead, health advice will increase, and the already known number 116117 remains a central point of contact for the citizens.

As already from the Hannoverian Zeitung In the future, a dispatcher on the phone assess the severity of the diseases or injuries. If necessary, the callers receive a call back from a doctor who realizes the care by phone or even by video discussion. For cost -technical reasons, home visits are mainly maintained for real estate people in medical indication, but not in the usual form.

extensive support from specialists

The Johanniter will play an important role in the new on -nation. With a team of around 40 doctors, 55 drivers and 100 health specialists, they should be ready at any time. Claudia Höfer takes over the medical management, who, as a former senior senior doctor, has already brings extensive experience in the emergency service. This is particularly important when you consider that according to KVN board member Thorsten Schmidt, positive experiences have always been created in implementing the system. In 65 % of the cases, the concerns of the patients were quickly clarified by the new approach.

The changes are necessary because it is becoming increasingly difficult to win resident doctors for the on -call duty, especially in the rural regions of Lower Saxony. Nevertheless, the existing infrastructure remains unchanged in the evening and on weekends. The aim remains to make the on -call service for non -life -threatening diseases more efficient in order to better respond to the actual needs of the population.

Enlightenment and awareness

parallel to the changes in the on -call service there is an information campaign under the title "The right number at the right moment". This was launched by the KVN, the Lower Saxony district council and the Lower Saxony City Day. The aim here is to sensitize the citizens in dealing with emergency numbers 112 for life -threatening cases and 116117 to acute symptoms. The action -packed core of the campaign is an enlightening film that informs the population about the correct handling of the emergency numbers.

The ranking representatives emphasize that many calls for emergency numbers do not take place for urgent health reasons, which is particularly critical in the current Situation. Doctors on the phone can give an initial health assessment, issue electronic recipes and create disability certificates, which could cover a large part of the inquiries if the correct number is selected.

For further information on the restructuring of the on -call service and the associated innovations, the visit to the platform KVN , which enlightens the new regulation.