The Pelz couple horrified: traces of blood in the holiday apartment hallway!

The Pelz couple horrified: traces of blood in the holiday apartment hallway!

An unforgettable vacation on the Baltic Sea can quickly turn into a nightmare, as the Pelz couple found out. Since 1997, the two Berliners have been going to Usedom for a week every November. This year, 81-year-old Bernhardt Pelz is particularly disappointed with the cleanliness of a holiday home in Koserow, where he found dirt under the sofa and even drops of blood in the hallway. “After three days I removed the drops of blood myself,” says Pelz indignantly. The manager responded to his complaint succinctly by saying that such incidents could happen in November, which Pelz cannot understand. This incident reinforces his concerns that landlords should be more responsive to guests' needs, especially in the off-season, as he points out in the article Northern Courier describes.

However, the disappointments on vacation don't stop. Pelz also had to struggle with a lack of communication in Wilhelmshof. The landlords did not respond to his request for written rental prices, which further angered him. There are now concerns about the next trip to Ückeritz. A 50 square meter apartment is offered for 650 euros, but the contract does not include the sauna mentioned in the advertisement. Another 70 square meter apartment costs 1200 euros and offers this amenity in the contract. "I asked for a cancellation option, but didn't get an answer. Now I have to pay a third of the price by June 16th," Pelz continued.

Where to put your worries?

In times of increasing demands on cleanliness and service, it is remarkable that the Pelz couple asked the Usedom city information center for information about boat rentals, only to be told that they should find it on the Internet. This reflects that the necessary support is not always provided, particularly for holidaymakers who need it.

The Usedomtours platform, which has been active in the incoming sector on the island since 1990, could offer a remedy here. It offers a wide selection of holiday apartments in the three imperial baths: Ahlbeck, Heringsdorf and Bansin. These are not only cozy and comfortable, but also tailored to different needs. There are offers with a sea view or near the beach, for families, allergy sufferers and even pet owners. Bookings can be made conveniently by calling 038378/35631, daily between 9 a.m. and 5 p.m. A look at the website Usedomtours could be worthwhile for many holidaymakers.

Cleaning services on Usedom

Of course, cleaning services for holiday apartments are also important. The MMA cleaning service offers specialized cleaning services that are individually tailored to the specific needs of the holiday properties. The company, reachable at MMA cleaning service, is committed to offering fair prices for its tailor-made offerings, thereby meeting the standards of cleanliness expected by guests.

The situation of the Pelz couple shows how important good communication and transparent service are in tourism. Expectations are high, especially in popular holiday regions such as Usedom, and it remains to be hoped that such incidents will be a thing of the past in the future.