Tchibo impresses with its new razor: Practical for the summer!

Tchibo impresses with its new razor: Practical for the summer!

A lot is happening at the traditional Hamburg company Tchibo! The combination of coffee and a variety of products is now richer with a practical new addition: an electric multifunctional shaver. According to information from moin.de The innovative product with various attachments is fortunately offered for just 14.99 euros and is suitable for both the face and different areas of the body.

The upcoming holiday season makes this multifunctional razor particularly attractive. Customer reviews highlight its ease of use and effective results. For all those who don't want expensive and often cumbersome razors, this article could be just the thing.
But not everything is going smoothly at Tchibo. There are worrying reports of an increase in the price of coffee capsules and dissatisfaction with the quality of some products, based on experience Trustpilot emerges.

New ways in the product range

Tchibo has been an integral part of the German market for many years. Known for its first-class coffee, the company has also established itself in the fashion and household sectors since it was founded in Hamburg in 1949. Tchibo currently operates around 900 shops in eight countries and is one of the leading e-commerce companies in Europe. The company achieved sales of 3.2 billion euros in 2023 and employs over 10,700 people, according to the information tchibo.com.

The range, which changes weekly, is supplemented by products such as Cafissimo and Qbo, but the recent price increases for coffee capsules have not helped customer satisfaction. According to the report on Trustpilot, there is discontent as coffee lovers now have to pay more. A subscription that previously offered 80 capsules for 8 euros now charges an additional 16 euros. A significant increase that is met with little understanding among loyal customers.

Customer experiences and challenges

A customer who has been loyal to Tchibo for 30 years expressed his disappointment about the quality of some products on Trustpilot. Nightgowns and shirts in particular no longer seem to meet the usual standards. A long-time critic, she indicated that her dissatisfaction had grown steadily over the past two to three years. The impact of these assessments could be serious for the company, as customer loyalty could prove critical in the long term.

Overall, developments at Tchibo show that the company is facing various challenges. While new products such as the versatile razor are certainly received positively, long-term solutions must be found to maintain and improve customer satisfaction. It remains exciting to see how Tchibo will respond to these challenges in the future.