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Hammer markets close: Customers in Neubrandenburg are faced with ruins!
Neubrandenburg: Insolvency of the Hammer markets affects employees and customers, including family complaints and unclear warranty claims.
Hammer markets close: Customers in Neubrandenburg are faced with ruins!
In the Mecklenburg Lake District, the Hammer markets are facing radical change. The Brüder Schlau group of companies filed for self-administration bankruptcy on June 26, 2024. This bitter news not only affected the employees, but also numerous customers who were affected by the closure of the markets. A particular focus is on a family from Datzetal near Neubrandenburg, who unfortunately had a very unfortunate experience.
The family bought a fly screen in September 2024 for around 1,000 euros with a two-year guarantee. However, when they wanted to claim the guarantee in July 2024, they were faced with closed doors. When asked repeatedly, Hammer's answer was always the same: consolation without real solutions. In addition, when an exchange was attempted, the family was only offered adhesive tape, but had to cover the costs of travel and working hours themselves. This happened at a time when the company was already declared insolvent and the repair or replacement claims could no longer be met.
The effects of bankruptcy
Insolvency has far-reaching consequences, which are also of a legal nature. According to the experts, the right to guarantee claims remains after bankruptcy, but these must be addressed to the administrator Dirk Andres from the law firm Andres-Partner in Düsseldorf. The uncertainty about how much the affected family will receive for their defective fly screen now depends largely on the insolvency estate and the ranking of creditors. Many customers report similar experiences and complain about a lack of response times and inadequate support from the company.
The Hammer Group has not yet responded to inquiries from Nordkurier, which further unsettles already worried customers.
Alternatives to the purchase process
Benefits include no credit checks and no interest. At the same time, items can be reserved before they are sold out, which is very important for many buyers.
But there are also disadvantages, as cancellation fees often apply and full payments are required before the item is handed over. This shows that despite the difficulties of running a business, there are still ways to stay on top of your shopping.