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New pre-surgery station in Greifswald: Less waiting, more peace for patients!
The new pre-surgery ward at Greifswald University Hospital improves processes and shortens waiting times for patients before operations.
New pre-surgery station in Greifswald: Less waiting, more peace for patients!
Exciting things are happening at the university hospital in Greifswald: The pre-surgery ward on the second floor of the main building, which has been in existence since May 2023, has provided a breath of fresh air. Under the direction of Prof. Dr. According to Dr. Stephan Kersting, this ward aims to significantly shorten the waiting times for patients before procedures while at the same time creating a quiet, relaxed environment. While previously all patients had to arrive at 7 a.m. on the day of the operation, even if they were operated on much later, this procedure has improved greatly.
Patients now arrive approximately two hours before their procedure and can prepare at their leisure. This has been shown to be particularly important in reducing nervousness before operations. In this new pre-op ward, patients can not only fill out their valuables list, but also change in a quiet environment. Interpersonal contact is also possible here: employee Diana Jäger measures blood pressure and body temperature, asks about allergies and takes blood samples if necessary.
A new logistics center
The pre-op ward is described as a “logistics center”. This means that it plays a central role, especially in planned procedures, while emergencies or outpatients are not treated there. This structure allows the various specialist areas such as surgery, urology, ENT, gynecology and maxillofacial surgery to work better together. At the start of the shift there are an average of five patients on the ward, and throughout the day around 18 patients slip into the relaxed atmosphere that the staff emphasize.
This quiet environment not only has a relaxing effect, but is also well received by patients. A letter to the editor praising the new concept emphasizes how important it is that people preparing for a procedure do not become rushed or stressed.
The positive development that the pre-surgery ward brings with it shows that the topic of patient satisfaction is very important at the Greifswald University Hospital. The facilitation ensures that those waiting for a procedure not only feel in good hands, but are also better prepared for the upcoming procedure. The combination of a modern approach and a family atmosphere makes the Greifswald University Hospital a pioneer in medical care in the region.